Introduction This Privacy Policy governs how SeniorRightCare (“we”, “our”, “the Platform”) collects, processes, stores, and protects personal data of individuals using our services, with a specific focus on senior citizens in Switzerland. This policy is addressed to users, caregivers, family members, and legal representatives seeking legal or advisory assistance regarding senior care, estate planning, living arrangements, and elder rights.
Privacy Policy SeniorRightCare collects and processes user data strictly for the provision of advisory, legal, and support services for older adults. The categories of data we may process include:
Personal Identifiers: name, date of birth, contact information
Medical and Support Context: non-sensitive descriptions of assistance needed (only with consent)
Legal Documents: wills, powers of attorney, healthcare proxies
Communication Records: call transcripts, email interactions, consultation notes
Financial Data: invoices, tax-related data for legal services
Technical Data: IP address, device type, session logs
All data is collected via secure forms, encrypted messaging, or direct consultations, and is stored exclusively in secure Swiss data centers in line with the revised Swiss Federal Act on Data Protection (revFADP).
GDPR While our primary focus is Swiss clients, this policy respects and incorporates applicable aspects of the General Data Protection Regulation (GDPR) for clients interacting with us from within the EU. Under the GDPR, users retain the right to:
Access and receive a copy of their personal data
Request rectification or deletion of their information
Withdraw consent at any time
Limit or object to data processing
Receive data in a structured, machine-readable format
File a complaint with a data protection authority
We process data under the following lawful bases:
To fulfil a service contract (e.g., advisory or legal assistance)
Based on user consent (particularly for sensitive or optional data)
To comply with legal obligations (e.g., fiduciary duties or court orders)
To serve legitimate interests (e.g., fraud prevention, service improvement)
Cookie Policy
4.1 Types of cookies used SeniorRightCare uses cookies solely to enhance website functionality and service access:
Necessary Cookies: to maintain secure access to private portals and appointment scheduling
Functional Cookies: for saving user language preferences and contact history
Analytics Cookies: anonymized traffic analytics (only with explicit user consent)
No behavioral advertising or user profiling cookies are used on this platform.
4.2 How to disable cookies You can configure your browser to decline or delete cookies. Essential services may be limited if cookies are disabled. A cookie preferences panel is available upon first site entry and can be adjusted any time from the website footer.
Third-Party Disclosure We do not sell or commercialize user data. We share personal information only when it is strictly necessary and with appropriate safeguards in place, including:
Legal practitioners under confidentiality clauses
Health-related service providers, with explicit consent
Payment processors operating under Swiss financial compliance
Swiss regulatory bodies when legally obligated (e.g., guardianship court, notary office)
All third parties are contractually bound to confidentiality and data protection obligations aligned with Swiss and EU standards.
Data Security Mechanisms We implement strong technical and organizational measures tailored for privacy-sensitive client data:
Encrypted data storage (AES-256) on ISO-certified Swiss servers
TLS 1.3 secure transmission protocols
Access management based on least privilege and strong authentication
End-to-end encrypted messaging between advisors and clients
Regular penetration tests and security audits
Staff training in elder-specific privacy risks and ethical handling of sensitive information
Effective Date
This Privacy Policy is effective as of June 24, 2025. We may periodically update this document to reflect legal changes or enhancements in service features. All material updates will be communicated via the website and through direct notifications to registered users. Continued use of SeniorRightCare implies acceptance of the updated policy.